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Max at KanexPro Oct 17 2:36 AM
Hot lead · Scowcroft Associates (98)
Max at KanexPro: Hot lead · Scowcroft Associates (98)
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Support Oct 17 2:01 AM
Ticket Marked Complete
Support: Ticket Marked Complete
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[email protected] Oct 17 1:15 AM
Informational-severity alert: Creation of forwarding/redirect rule
[email protected]: Informational-severity alert: Creation of forwarding/redirec
vendor
[email protected] Oct 17 1:15 AM
Informational-severity alert: Creation of forwarding/redirect rule
[email protected]: Informational-severity alert: Creation of forwarding/redirec
vendor
KanexPro Finance Oct 17 1:08 AM
Re: USSI Statement - 10092026: payment for invoices 36496-36537 not yet received
KanexPro Finance: Re: USSI Statement - 10092026: payment for invoices 36496-36
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Airwallex Support Oct 17 12:03 AM
Don’t forget to share your feedback
Airwallex Support: Don’t forget to share your feedback
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Support Oct 17 12:01 AM
[5-day notice] Closure threshold reached for ticket # 1762118 : SV8143 / SV8144 (C81483): antivirus - is ESET yours, and can SV8143 have it?
Support: [5-day notice] Closure threshold reached for ticket # 176211
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Support Oct 17 12:01 AM
Summit wants your feedback!
Support: Summit wants your feedback!
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Kelvin Yan Oct 16 10:19 PM
Sales floor cards as sent: B&H and ADI (phone screenshots)
Kelvin Yan: Sales floor cards as sent: B&H and ADI (phone screenshots)
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[email protected] Oct 16 10:15 PM
Attention! Inactive email configurations in your organization
Zoho CRM alert: 3 inactive email configurations detected in organization.
vendor
[email protected] Oct 16 9:37 PM
Signed Distribution Agreement
Signed distribution agreement needs counter-signature from Kelvin.
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Sunny Hills High School via Aeries Communications Oct 16 7:09 PM
Attendance Notice
Kristy Yan marked absent from Sunny Hills High School period 0.
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Iris at KanexPro Oct 16 6:35 PM
EXT-USBC2C4K-40M video remade around interactive displays
Iris at KanexPro: EXT-USBC2C4K-40M video remade around interactive displays
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Robert at KanexPro Oct 16 6:10 PM
Reminder: ⚑ No reply x2 — Approve #2951 (RMA · Sales Support · store@): [email protected] [RA-a0dc13cbf9660]
Robert at KanexPro: Reminder: ⚑ No reply x2 — Approve #2951 (RMA · Sales Support
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Max at KanexPro Oct 16 6:05 PM
Max · Fri Oct 16: 190 sent · 59 opened · 5 clicked · 5 need you
Max at KanexPro: Max · Fri Oct 16: 190 sent · 59 opened · 5 clicked · 5 need
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Iris at KanexPro Oct 16 6:05 PM
EXT-USBC2C4K-40M video ready for review (touch confirmed)
Iris at KanexPro: EXT-USBC2C4K-40M video ready for review (touch confirmed)
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KanexPro Agents Oct 16 6:04 PM
Agents Fri Oct 16: Robert 1 drafted | Sally 52 freight calls | Max 190 sent | Iris 3 sent | Skye 1 of 1 post published | Theo 0 KB articles live, 1 held | Parker 3 changes to approve | Lex 1 step waiting on you | Alan 17/18 sites up
KanexPro Agents: Agents Fri Oct 16: Robert 1 drafted | Sally 52 freight calls
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Alan at KanexPro Oct 16 6:04 PM
Alan · Fri Oct 16: 1 site down · 1 recommendation
Alan at KanexPro: Alan · Fri Oct 16: 1 site down · 1 recommendation
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Lex at KanexPro Oct 16 6:03 PM
Lex · Fri Oct 16: 1 needs you
Lex at KanexPro: Lex · Fri Oct 16: 1 needs you
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Sally at KanexPro Oct 16 6:03 PM
Sally · Fri Oct 16: 52 freight calls · $217,315 cash in 4 wks · 2 channel alerts
Sally at KanexPro: Sally · Fri Oct 16: 52 freight calls · $217,315 cash in 4 wk
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Skye at KanexPro Oct 16 6:03 PM
Skye · Fri Oct 16: 1 posted today · nothing tomorrow · 10 need you
Skye at KanexPro: Skye · Fri Oct 16: 1 posted today · nothing tomorrow · 10 ne
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Parker at KanexPro Oct 16 6:03 PM
Parker · Fri Oct 16: 3 need you
Parker at KanexPro: Parker · Fri Oct 16: 3 need you
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Theo at KanexPro Oct 16 6:03 PM
Theo · Fri Oct 16: 0 KB articles live today · 1 needs you
Theo at KanexPro: Theo · Fri Oct 16: 0 KB articles live today · 1 needs you
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Iris at KanexPro Oct 16 6:02 PM
Iris · Fri Oct 16: 3 sent · 1 opened · 0 clicked · 3 need you
Iris at KanexPro: Iris · Fri Oct 16: 3 sent · 1 opened · 0 clicked · 3 need yo
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Penny at KanexPro Oct 16 6:01 PM
Penny · daily · Fri 16 Oct · 3 feed(s) need you
Penny at KanexPro: Penny · daily · Fri 16 Oct · 3 feed(s) need you
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Re: Load Karma Inc. 401(k) Plan Termination Process

Lloyd Param (Support) <[email protected]>
To: Kelvin Yan <[email protected]>
Cc: Jaspreet Singh <[email protected]>, Candy Yee <[email protected]>
Wednesday Oct 7, 2026 · 4:53 PM PT · in [email protected]
AI verdict  financial high · confidence: high · by haiku
“Load Karma 401(k) plan termination process — requires signed resolution and participant notices.”
Reasoning: Vendor (Vestwell) managing retirement plan termination with legal/compliance requirements, fee structure ($500), and actionable steps requiring Kelvin's response within one week.
---------------------------------------------- Lloyd Param, Oct 7, 2026, 7:53 PM EDT Hi Kelvin, Thank you for engaging Vestwell to support your retirement plan. I understand that you have decided to terminate and liquidate your plan. We are sad to see you go, but it will be our pleasure to help you navigate through the next steps as smoothly as possible. You may want to keep this email handy as it includes a summary of the steps that federal law requires us to take to officially terminate your retirement plan. **1. Sign an Official Resolution and Plan Amendment to Terminate Your Plan** Your decision to end your retirement plan is a fiduciary decision and it’s important to properly document it. To assist you, we will prepare a corporate Resolution and Amendment, which we will send to you within the next week by DocuSign. You will be prompted to enter the termination date (which must be today or a later date, cannot be “backdated,” and must remain consistent in the Resolution and all notices that we will be sending to your participants). Until we instruct you otherwise, please make sure that all payroll contributions continue to be deposited until the termination date and that no additional contributions are made after that date. As we explain in your services agreement, there is a $500 fee to terminate the plan that covers all of the administrative work needed to wind down your plan including, but not limited to, a final Form 5500 filing, final compliance tests, and sending termination notices. If your plan has a forfeiture balance, we will apply that balance towards the final plan invoice. If there are any remaining amounts in the forfeiture account after they are applied to payment of our fees, we will allocate that balance to participant accounts. **2. Turn Off Payroll Deductions** Please make sure you have turned off any deductions for the plan on your end and with your payroll provider after the last payroll. We will turn off any integration to our platform, but we cannot turn off the deductions in your payroll system.** ** **3. Notify Participants That Your Retirement Plan is Terminating ** As required by federal law, we will send a notice to all eligible employees and participants in your plan that the retirement plan is being terminated. If there are employees who you believe are eligible and should receive a notice that are not registered on our platform, it will be your responsibility to notify them. **4. Final Year Compliance Testing** We will need to complete a final set of compliance tests to confirm that the plan is in compliance with federal regulations before it can be terminated. Once we receive the signed plan termination amendment, we will provide you with further instruction on how to submit the information we will need to perform the applicable compliance testing. **Please be aware that you will continue to incur fees related to the plan up until the date we receive all of the information needed to complete the final compliance testing.** We will not be able to complete any participant distributions until a final census file has been provided to us and final compliance testing has been completed. **5. Participant Distributions and Second Notice** After we complete our final compliance tests, and you have made any necessary additional contributions to the plan, we will send a second notice to your eligible employees and plan participants. A plan termination requires all vested account balances to be paid and this second notice will instruct your participants how to request a distribution. They will have 30 days to do so, after which time any remaining participant balances will be distributed from the plan and an Individual Retirement Account (“IRA”) will be opened in their names so that they can avoid any early withdrawal penalties. **6. Final Form 5500 ** After all plan assets have been distributed, we will prepare and file the final Form 5500 on your behalf. This is the final step in the termination process and confirms to the government that the plan has been terminated. ** ** Please let us know if you have any other questions about the termination process. Thank you for working with Vestwell. We look forward to helping you! ---------------------------------------------- Cameron Pinder, Oct 6, 2026, 5:41 PM EDT Good afternoon Kevin & Candy, I hope you both are having a terrific Tuesday. My apologies for the delay as I was out of the office towards the end of last week. I did however receive your offboarding form and was able to submit it for processing. I will be looping in our Offboarding Team to take over and explain the next steps in this process with you. I did however want to give you a brief overview of what to expect next regarding your termination request: ## Prepare employees and participants Notify eligible employees and participants about the termination and provide any notices required for the plan. Keep participant contact information and the final census accurate so Vestwell can complete the required work and communicate next steps. ## ## Plan for the access and transaction restrictions During the 30 business days before the termination date: - Vestwell will not accept or process distribution requests, including loans and hardship withdrawals - The plan may enter a temporary blackout period while transactions and asset distributions are completed - Participant, advisor, TPA, and sponsor access to the Vestwell Platform will be terminated 30 business days before the termination date Make sure participants complete any time-sensitive actions before these restrictions begin. ## ## Review fees and outstanding balances The current Offboarding Request Form states that outstanding Vestwell fees must be paid by ACH and lists a **$750 deconversion or termination fee**. Review your plan’s service agreement and any fee communication from Vestwell for the amount applicable to your plan. ## ## Keep responding until the process is complete Respond promptly to requests for census information, signatures, testing items, participant information, and distribution or filing details. Vestwell cannot complete the termination until the required information is provided and the remaining plan obligations are resolved. If you have any additional questions in the meantime, please feel free to reach out to the Offboarding Team directly at [email protected]. Warm regards, Cameron Pinder Sr. Associate, Employer Services Support Line: (917) 979-5358 Hours: M-F, 9AM-6PM Eastern Time Visit our Help Center Tell us how we’re doing by completing a short survey linked Here! ![alttext](https://www.vestwell.com/assets/logo-200w.png ---------------------------------------------- Cameron Pinder, Sep 30, 2026, 10:16 AM EDT Good morning Kelvin & Candy, Thank you for reaching out and informing us about your decision to terminate your 401(k) plan with Vestwell. We sincerely appreciate the opportunity we've had to administer your plan and the trust you've placed in our company. To facilitate the offboarding process, we kindly request that you complete the attached Offboarding Request Form. Please fill it out accordingly, based on whether you intend to deconvert (transfer) or terminate the plan. This will help us ensure that your request is directed to the appropriate team. To provide some clarification, if you choose to terminate the plan, it means that there will no longer be a 401(k) plan offered at your company. This decision is commonly driven by factors such as business closure/acquisition, low participation, financial hardship, etc. On the other hand, if you opt for deconversion, it means that the plan will remain in effect, but the assets and services will be transitioned to another provider. **Note:** If you elect to terminate your 401(k) plan, please be aware of the IRS successor plan rule, which may affect your ability to sponsor a new retirement plan. Under this rule, once a plan is fully terminated and all assets are liquidated, a plan sponsor generally must wait at least 12 months from the date of liquidation before establishing or sponsoring another qualified retirement plan. If you anticipate offering a retirement plan again within the next year, please let us know so that we can help you examine your specific situation. _**Kindly note that there is a $750 termination fee associated with either type of offboarding should you decide to proceed. Terminations may take up to 60-90 days to complete from the day we receive the final census.**_ We kindly request that you complete the offboarding form linked below and confirm submission at your earliest convenience so that we can ensure a smooth and efficient process for you. Once we receive the form, a member of the Offboarding team will be in touch with the next steps in the next 3-7 business days. Offboarding Request Form Thank you, Cameron Pinder Sr. Associate, Employer Services Support Line: (917) 979-5358 Hours: M-F, 9AM-6PM Eastern Time Visit our Help Center Tell us how we’re doing by completing a short survey linked Here! ![alttext](https://www.vestwell.com/assets/logo-200w.png ---------------------------------------------- Alejandro Mesén, Sep 21, 2026, 6:02 PM EDT Thank you for the confirmation, Kelvin. Bringing this into our Employer Services team, since you are still listed as the main point of contact in the plan. They can make the proper corrections. Kindly, Alejandro Mesén Saver Services Coordinator Phone: (917) 979-5358 Hours: M-F, 8AM-8PM EST Visit our Help Center Tell us how we’re doing by completing a short survey linked Here ![alttext](https://www.vestwell.com/assets/logo-200w.png ---------------------------------------------- Kelvin Yan, Sep 21, 2026, 3:06 PM EDT Alejandro, Vivek Sharma termination was earlier this year 01/01/2026, Also please work with my assistant Candy Yee on my 401k transfer as well documentation and my termination date is 06/31/2026. Thank you Kelvin ---------------------------------------------- Alejandro Mesén, Sep 21, 2026, 12:22 PM EDT Hello Kelvin, I hope this email finds you well! Our team is assisting a participant in your plan, Load Karma Inc. 401(k), and we are missing some information necessary to proceed. At your convenience, could you or an HR representative please provide me with Vivek Sharma's date of termination? Once confirmed, I will manually update our systems and further assist the participant on removing their funds from the plan. If you have any questions, please let me know. Thank you very much and I look forward to your response. Kindly, Alejandro Mesén Saver Services Coordinator Phone: (917) 979-5358 Hours: M-F, 8AM-8PM EST Visit our Help Center Tell us how we’re doing by completing a short survey linked Here ![alttext](https://www.vestwell.com/assets/logo-200w.png -------------------------------- This email is a service from Vestwell. [PE554L-YEW0K]