Interactive Brokers Client Services
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Message Summary
Interactive Brokers cash dividend notification for DELL stock under iolo master account.
Kelvin Yan
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Kelvin Yan: Sales floor · ADI: AUD-EXT-EARC100M to 183 salespeople, 20 a
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Kelvin Yan: Sales floor · B&H: AUD-EXT-EARC100M to 60 salespeople, 20 a
Robert at KanexPro
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Reminder: Approve #3012 (Orders · Sales Support · orders@): Tower Products Compliance Request [RA-a8972d0078f6a]
Robert at KanexPro: Reminder: Approve #3012 (Orders · Sales Support · orders@):
Niki from HDCVT
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Re: EXT-USBC2C4K-40M (HDP-EUB40C): touch return over USB-C OUT - please confirm [PM-0dda35]
Niki from HDCVT: Re: EXT-USBC2C4K-40M (HDP-EUB40C): touch return over USB-C O
Kelvin Yan
Oct 16 3:10 AM
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Kelvin Yan: Preview v4: B&H sales note, with greeting (nothing sent)
Kelvin Yan
Oct 16 3:09 AM
Preview v3: B&H sales note, logo + highlights (nothing sent)
Kelvin Yan: Preview v3: B&H sales note, logo + highlights (nothing sent)
Kelvin Yan
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Kelvin Yan: Preview v2: B&H sales note, one product (nothing sent)
KanexPro Partnership
Oct 16 3:06 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:05 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:05 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:05 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:04 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:04 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:04 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:04 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:04 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:03 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:03 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
KanexPro Partnership
Oct 16 3:03 AM
New KanexPro parts you can sell at B&H
KanexPro Partnership: New KanexPro parts you can sell at B&H
Niki from HDCVT
Oct 16 3:02 AM
Re: Re: KanexPro shipping instructions - PO 5105, 5112, 5117, 5122, 5124, 5125 (invoice US000926006): balance before payment
Niki from HDCVT: Re: Re: KanexPro shipping instructions - PO 5105, 5112, 5117
Kelvin Yan
Oct 16 2:52 AM
Re: Voice: 4 upbeat options
Kelvin Yan: Re: Voice: 4 upbeat options
KanexPro Partnership
Oct 16 2:52 AM
[Proof · ADI Global Distribution (formerly Snap One / snapone.com) · buyer] New KanexPro parts, in stock and shipping now
KanexPro Partnership: [Proof · ADI Global Distribution (formerly Snap One / snapon
Sally at KanexPro
Oct 16 2:48 AM
Re: KanexPro Purchase Order 5136 - E-like Industrial HongKong Limited -- Reply from "E-like" and PI issue
Sally at KanexPro: Re: KanexPro Purchase Order 5136 - E-like Industrial HongKon
Kelvin Yan
Oct 16 2:45 AM
Voice: 4 upbeat options
Kelvin Yan: Voice: 4 upbeat options
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RE: FILE#6156632 / KANEX PRO, INC. / Shenzhen PTN Electronics Limited
AI verdict
legal
urgent
· confidence: high
· by haiku+intranet-legal
“Debt collection agency disputes $152.8K warranty claim; demands response.”
Reasoning: From collections attorney (CAB) regarding active dispute with supplier over RMA/warranty; involves opposing counsel, disputed claims, and legal file reference—clearly legal matter requiring immediate attention given Kelvin's active litigation focus.
📎 1 attachment
Afternoon,
We acknowledge receipt of your email. Attached is direct correspondence from our client SHENZHEN PTN ELECTRONICS LIMITED. Your latest correspondence largely reiterates requests that have already been addressed or for which responsive information has previously been provided. The documentation in our possession reflects that:
RMA PR24US-APO060401 was processed through SHENZHEN PTN ELECTRONICS LIMITED established warranty procedure. SHENZHEN PTN ELECTRONICS LIMITED records indicate 160 units were repaired and returned, while 11 units were scrapped with Kanex Pro's knowledge and consent. Correspondence further reflects Kanex Pro instructed SHENZHEN PTN ELECTRONICS LIMITED to proceed with standard repairs rather than issue credits.
SHENZHEN PTN ELECTRONICS LIMITED maintains that no RMA request was submitted for the additional 255 units you reference and has requested standard RMA documentation before evaluating those products.
SHENZHEN PTN ELECTRONICS LIMITED disputes Kanex Pro's claims regarding inventory returns, warranty reserves, and the asserted offsets totaling $190,523.29. SHENZHEN PTN ELECTRONICS LIMITED position remains that these claims are unsupported and do not negate the outstanding account balance in our office of $152,800.00.
Best Regards,
Carlos Ventura Jr
New location:
Creditors Adjustment Bureau, Inc.
4340 Fulton Ave., Third Floor
Sherman Oaks, CA 91423
Direct: 818-385-4186 Fax: 818-990-3904
Office: 818-990-4800 ext 216
[email protected] | www.cabcollects.com
California License #10007-99
North Carolina Permit #522238854
To opt-out of receiving further emails from CAB, please reply to this email with the words “Opt-Out.”
This message, together with any attachments, is intended for the use of the individual or entity to which it is addressed. It may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copying of this message or any attachment is strictly prohibited. If you have received this item in error, please notify the original sender and destroy this item, along with any attachments. Thank you.
THIS COMMUNICATION IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION OBTAINED AS A RESULT HEREOF WILL BE USED FOR THAT PURPOSE.
-----Original Message-----
From: KanexPro Legal <[email protected]>
Sent: Wednesday, August 19, 2026 9:12 PM
To: Carlos Ventura <[email protected]>
Cc: Elli Garcia <[email protected]>; [email protected]
Subject: Re: FILE#6156632 / KANEX PRO, INC. / Shenzhen PTN Electronics Limited
Mr Ventura,
Kanex Pro, Inc. acknowledges your email of 18 August 2026 and its three enclosures under reference ECN202608559. Those three documents are the same files you sent on 12 August and again on 13 August 2026 — same filenames, same page counts, same content. They have been reviewed on each tender.
Kanex Pro records the following from your response and will hold Creditors Adjustment Bureau and its client to each of them:
- No interest is charged or sought on this account.
- The account has not been reported by Creditors Adjustment Bureau to any consumer or commercial credit reporting agency.
- Collection activity has not been suspended.
As to the last, your letter of 6 August 2026 undertook that collection would stop on any disputed amount until you sent information showing the debt is owed. Your response states that collection remains ongoing and that there is no hold, and your email of 18 August again carries a collection notice. Kanex Pro notes that position and reserves all rights arising from it.
The following items remain outstanding. Each is set out in full so that this message stands alone.
1. Original creditor, per invoice. Your response identifies a single entity. The request was for the creditor of each invoice comprising the claim. Please confirm, invoice by invoice, the legal entity that is the creditor of each of PT25US-APO061305, PT25US-APO061306, PT25US-APO071007, PT25US-APO081308US and PT25US-APO082709US, giving its full registered name and registered address in each case.
2. Payment and credit history. Your response states that the statement reflects the activity contained in the collection file. It does not identify how any payment was applied. Please state, for each payment received from Kanex Pro on this account, its date, its amount, and the invoice against which it was applied; the total of all payments received; and the date of the last payment. Please also identify every credit, credit memo, RMA credit, allowance or adjustment issued or owed to Kanex Pro, with date and amount, or confirm that none exists.
3. Shipment and delivery. The request was for dates, not for documents. For each invoice, please state the date of shipment, the date of delivery, and the proof of delivery relied upon.
4. Due dates and balance date. Please state the date on which each invoice fell due, and the basis on which US$152,800.00 is stated in your letter of 6 August 2026 to have been owing as at 7 November 2025.
5. Insurer indemnity. This has now been raised three times. Your response states that your office has not been provided with the information. Please obtain it from China Export & Credit Insurance Corporation and confirm whether it has indemnified its policyholder in respect of this account, in whole or in part, and if so on what date and in what amount. If that information is withheld from you, please confirm in writing that you requested it and that it was withheld.
6. Authority. Your response asserts an assignment from Shenzhen PTN Electronics Limited to China Export & Credit Insurance Corporation, and a further assignment of the collection matter to Creditors Adjustment Bureau – LC Financial. No document evidencing that further assignment has been produced. Please produce it. Please also produce the written approval and specific authorization of China Export & Credit Insurance Corporation required under Notice 1 of the Claim Form, and documentary evidence that Creditors Adjustment Bureau – LC Financial and Creditors Adjustment Bureau, Inc. are the same legal entity.
7. Assignee contact. Your response gives a postal address for the Zhejiang Branch at Hangzhou. No email address was provided, as requested. The Collection Trust Deeds and Claim Form enclosed with your own email identify the Shenzhen Branch. Please confirm which branch holds this placement, and provide a named contact and a direct email address for it.
8. Completeness. Your response confirms that the statement of account is complete "for purposes of the collection file." That qualification is not accepted. Please confirm without qualification that no invoice, payment, credit or adjustment relating to this account has been omitted from the statement.
9. Reporting. Your response confirms that the account has not been reported to date. Please confirm that if this account is reported to any consumer or commercial credit reporting agency, commercial credit bureau or trade reference, it will be reported as disputed.
As to your request for Kanex Pro's documentation, its position is as stated on 12 August 2026: it will produce its documentation once the matters above have been answered and it is able to reconcile the claim against a complete record. The offsets in the sum of US$190,523.29 set out in Kanex Pro's letter of 11 August 2026 are not withdrawn, and remain unanswered.
Please respond by 2 September 2026.
Nothing in this correspondence is an admission. Kanex Pro does not accept the balance as stated, does not confirm the existence or terms of any contract, and does not confirm receipt of any goods. All rights, claims, defenses, offsets and counterclaims are reserved, and none is waived by this correspondence or by any continued discussion.
Kanex Pro, Inc. — Legal